Privacy Policy

Effective Date: 2025/03/29
Company: NeovanceAi
Location: Montreal, Quebec, Canada

At NeovanceAi, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with applicable laws in Quebec and Canada.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and business details provided through forms or communication.
Client Data: Project-related details, API credentials (only if voluntarily shared), and platform configurations required for integration.
Usage Data: General analytics about site traffic and performance (via tools like Google Analytics).

2. How We Use Your Information

We use your information to:

Communicate regarding your inquiry or project
Provide our services and maintain client records
Improve our website and service offerings
Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Third-Party Tools

We may work with third-party services (e.g., Vapi.ai, Make.com, CRM tools) as part of our project delivery. Clients are responsible for reviewing and agreeing to the privacy policies of those platforms.

4. Data Security

We take reasonable administrative and technical steps to protect client data from unauthorized access or disclosure. However, no system is completely secure.

5. Your Rights

You may:

Request access to the data we hold about you
Ask for corrections to your personal information
Request deletion of your data (where applicable by law)

To make a request, contact us at:
📧 support@neovanceai.com

6. Data Storage

We store project-related data securely using cloud-based tools. All access is restricted to authorized personnel only.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and the effective date will be revised accordingly.

8. Contact Us

If you have any questions about this policy or your data, please contact:

NeovanceAi
Montreal, Quebec
support@neovanceai.com
www.neovanceai.com